Expectations for practitioners
Our career path is well laid and clear to understand. We want every practitioner on the WonderBotz team to grow professionally and expand their skills. This chart below describes our expectations at each level of practitioner. This works in conjunction with our career framework which describes the skills WonderBotz need to serve our clients (i.e., automation, process and strategy, traiing and project management) and grow our business (i.e., knowledge management, client account management, business development, and product management).

Senior
Consultant
Associate
consultant
Consultant
Manager
Senior Manager
4-8 years
Minimum work
experience
1-2 years
2-5 years
5-11 years
7-14 years
Expected required level of supervision
Delivery lead defines the actions, work products, and processes necessary for associate consultants to complete assigned tasks. Delivery lead provides direction on a daily or step-by-step basis in order for the individual to complete their tasks most effectively. Progress is checked against a timetable on a regular basis.
Consultants prioritize their daily tasks with guidance from the delivery lead. Delivery lead takes the initiative in question and answer sessions to ensure issues are resolved and progress is maintained. Consultants seek guidance as appropriate on key issues.


Senior consultants take the initiative, follows the work plan, check progress against objectives, and report any deviation to the delivery lead. Senior consultants can work effectively and efficiently without constant checking by the delivery lead. Senior consultants seek guidance as appropriate on key issues

Managers require minimal supervision, addressing most issues and answering most questions from the client and other consultants about own area of responsibility. He or she needs to consult the delivery lead only on significant issues or topics. May be delivery lead on smaller jobs or closely partnered with senior managers and principals in leading larger jobs.
Senior managers require little to no supervision but keep practice and leadership appraised of project status in a timely manner, raising issues to the appropriate level and at the appropriate time. Would be delivery lead on large or complex engagements.
Use of WonderBotz methods
Understood and applied
Demonstrated awareness
Applied to client needs
Core consulting capabilities
Foundational
Mastery
Quality reviews of our work products and projects
Building awareness of quality review issues
Participated in quality review of own project
Contributed to quality review of own or other project
Developed and sustained strong working relationships with client project team members
Client relationships
Developed working relationships with client staff
Sustained positive working relationships with client project team members
Developed and sustained relationships with client management during projects
Sustained strong ongoing relationships with client middle and senior management
Targeted contribution and review; use concepts on engagements; advanced working knowledge; externally focused
Innovation and thought leadership
Understand concepts
Delegated contribution; internally focused
Regular contributor and reviewer; adapts concepts to specific situations
Business development and sales
Awareness of pipeline and opportunities; can help provide content in specific areas on core consulting services and offerings
Supports proposals; can present pieces of the solution offering to prospective client
Owns specific  proposal pieces; stitch together story and present full solution to prospective client
Provide project and career feedback
Feedback and mentoring
Provide project-level feedback to team members
Mentor staff and provide guidance within team
Recruits, hires, and mentors staff within WonderBotz